Hi, I’m Elizabete! My career started with a passion for digital design, but over time I discovered my love for customer centricity and services. Throughout my career, I have had the pleasure of bringing digital and tangible service offerings to life in both large and small organisations, both in the public and private sectors.
My hands-on skills, coupled with my academic background, have allowed me to approach my work in a systematic and structured manner, applying the best research and design methods. I hold a MSc in Service Systems Design from Aalborg University in Copenhagen, where I conducted research focused on co-design and developed methods to help the design community involve more co-design methods in the approach.