Hi, I’m Elizabete! My career started with a passion for digital design, but over time I discovered my love for customer centricity and services. Throughout my career, I have had the pleasure of bringing digital and tangible service offerings to life in both large and small organisations, both in the public and private sectors.

My hands-on skills, coupled with my academic background, have allowed me to approach my work in a systematic and structured manner, applying the best research and design methods. I hold a MSc in Service Systems Design from Aalborg University in Copenhagen, where I conducted research focused on co-design and developed methods to help the design community involve more co-design methods in the approach.

Having resided in three countries throughout my life, I have a deep interest in different cultures and international markets, which has driven me to explore and widen my perspective. My experience designing for different markets, along with my knowledge of five languages, has given me the ability to reach a wide variety of markets and empathize with different customers.

If you’re looking to bring a customer-centric approach to your organization, I’m here to help. Let me guide you towards success using my expertise in design thinking and my ability to adapt to different cultures and industries.